AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - NEW WEBSITE HEADACHE | #172383

First National Bank
NEW WEBSITE HEADACHE

I logged on to my FNB internet banking account the other day to find out that they've "upgraded" it to a completely new version. Although I appreciate that FNB continues to make our banking easier and better, I have found this website not as user-friendly as I'm sure they intended for it to be!

Putting all the small irritations of the website aside, my biggest headache at the moment is that upon doing my monthly personal budgets & recons I have found that copying listed transactions from my FNB account & pasting them into an excel spreadsheet it changes the format of the columns to list underneath each other rather than next to each other. This means I have to "transpose" every single transaction's details in my spreadsheet. Now I know this seems like a petty issue but firstly, this was never the case with the previous website & secondly it grates me to the ground to waste time on such petty admin issues.

PLEASE PLEASE PLEASE change this OR give me an option to export transaction details into excel OR give me the old website back?!

Thank you!

Date:

Company: First National Bank

Country: South Africa   City: Website

Category: Business & Finance

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