I'm totally disgusted by the lack of sense of urgency displayed by MiWay Legal dept. Karunai was working on my claim and to say she will never return your e-mail/calls is an understatement. Involved in an accident where a MiWay client was in the wrong on the 24/05/2013. I submitted my claim on 06/07/2013. I received a response only on 24/06/2013 with an offer based on an assessor review of the damage to my vehicle. The quotation I had forwarded to them was of the value of R65, 603.10 and MiWay's offer was R45, 367.84 which had an un-explained deduction of R3, 226.73. I have since asked what this deduction was for and i have had no response? I signed the offer in desperation on the 8/07/2013 (and was told the funds would be in my account within 14 days) today the 24th July, I still don't have the funds to repair my car. I was denied car hire as I was not a client of theirs. After 2 months since the accident and today when I called and was told by Justine (0119900237) to expect the money on Saturday 27/7/2013. I'm unable to wait any longer and had planned my vehicle to be repaired the 23 based on turn around time i was given, No First contact Resolution. no value for potential custome
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