I got a fright today, 19 July 2013, when I noticed an un-authorised debit order of R99.99 from my account by a "company" called Kraycam. I immediately called the Capitec Call Centre to inform them that I suspected this was a. To my disappointment, they just told me that they have a number that I should call to ask for a letter from the alleged company so that they can give me a letter that will authorise Capitec to reverse that debit order. For crying in a bucket, why would I call the same people I suspect to be to send me a letter authorising the reversal of a debit order! The Capitec call centre is a joke. I guess I will have to close that account in the meantime!
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