AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - Homeloans red tape | #144728

Standard Bank
Homeloans red tape

We have recently deposited a sum of money into our homeloans account. this was all well and good when you deposit money, but now that we have applied for an access bond, we were declined and told that because we took a payment holiday we cannot get our access bond. when we took our payment holiday it was not disclosed that we will be paying an interest randsom. it was not disclosed that any monies put into the bond will not be available. trying to get homeloans to give answers is so taxing that we have no alternative to complain on the hello peter site. we now have to fill in a new application form for the cash that was put into the homeloan, we are now treated like first home buyers and will have to go through all the red tape. so if you do put money into your homeloan, please be warned that the bank will keep your money and make you dance like a bear on a hot plate for it. is this the service from standard bank homeloans we have come to expect? sadly its a yes. we are but mere drones that have to put up with the companies that "service" use.

Date:

Company: Standard Bank

Country: South Africa   City: Homeloans

Category: Business & Finance

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