I switched my account from Absa to Nedbank as Absa had no client service and it seemed that their administration couldn't hold on to your details for more that 3 days before freezing your account and a black screen at the ATM instructed you to go to your nearest branch and supply them with your ID just to lose that and restart the whole process all over again. I started working in Johannesburg and moved to FNB as their advertising and service looked to be exceptional and the savings from e-bucks would've been a great way to help you get through the financial climate that is in SA. I registered for online banking and mobile banking as that is the criteria to receive e-bucks points. After 4 months and 3 trips to FNB to sort out my 0 balance of e-bucks I am now resorting to Hello Peter to warn others of FNB's incompetence and lack of interest in helping their clients. I am registered for mobile banking but receive one notification every 3 weeks or so for using my card but I still have to pay for this even though I don't get these notifications as soon as I use my card. Let this serve as a warning to others that FNB can ADVERTISE but the delivery is nothing but an empty promise.
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