AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Credit Card - Clicks Clubcard Credit Card | #124302

First National Bank
Credit Card - Clicks Clubcard Credit Card

I am disgusted with FNB and their policy of passing the buck when their system can't deal with a customer. I applied this morning for a Clicks Clubcard Credit Card and was turned down. I was told my credit was insufficient. I have a pristine record with my home loan provider SA Home Loans and the credit union in question Trans Union Africa confirmed this. I then called back Clicks Credit, who passed me on to FNB Credit who passed me onto FNB Sales, who told me I can't get credit as I have no store or credit cards who passed me back to Clicks Credit card, offering me no way to otherwise prove my credit worthiness or acknowledge my excellent home loan record. FNB is punishing me for not abusing credit and paying in cash, I am so disgusted with them and their policies regarding credit (the opposite of the good people at SA Home Loans who will review an account if it doesn't meet the computer criteria). I am sure Pravin Gordhan and Gill Marcus would be proud of my financial conduct even if FNB isn't. And my bank account holder Nedbank will likely be more than happy to provide me with a credit card if I apply.

Date:

Company: First National Bank

Country: South Africa   City: Call Centre

Category: Business & Finance

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