AfricaComplaints.com » Business & Finance » Complaint / review: Wesbank - Wesbank Private Finance - NO CLIENT SERVICE | #102647

Wesbank
Wesbank Private Finance - NO CLIENT SERVICE

We applied private finance. It was approved on the 16/04/13. Wesbank let us know that it will take up to 14days for the buy to be finalise The documents was send to Title Gaurd on the 17/04/13 and send back on the 25/04/13. Title Gaurd ask me to let the vehicle been assured. I put the vehicle on the assurance from the 18/04/13. On the 29/04/13 all the documents were signed and been "successfully Submitted" and it was send also to Michele. She called my wife for the original registration papers my wife refer her to the seller. I phone her and she tell me that she has to send a courier (UTI Sun Couriers) to go and pick it up on the 2/05/2013 but they haven't pick it up and have the one or other story that the documents was not ready? I phone the seller and he talled me that they haven't show up. I phone Michele again on the 3/05/2013 at to ask her what have she done to get the registration documents and she was quiet rude. I phone the seller again and he talled me he would take it to Wesbank Bloemfontein where he stays and they could send it threw. It wasn't acceptable for her. I pay now insurance for 2 weeks on this vehicle and they don't care how long we must wait!!

Date:

Company: Wesbank

Country: South Africa   City: Johannesburg/Pretoria

Category: Business & Finance

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