My contract has expired and its time for an upgrade. The call centres sent me from pillar to post. They are refusing to give me the contract I want because I must settle for their categorization. What the agent doesn't seem to grasp is that the contract has expired and I as the consumer can choose ...
On Thu 14 Nov Vodacom's upgrade centre phoned me to offer the iPhone 5S a day before launch (Fri 15 Nov). The promise was that delivery would start on Mo 18 Nov and that I would receive my handset "within 2-3 working days". At the end of day 3 (We 20 Nov) still nothing. Response from the ...
I phoned Vodacom upgrade call centre on Wednesday (02/10/13) to upgrade my contract. The reason i rather phone in is because I do not have the time to go into a dealer with the tipe of work that i do. In the beginning the guy was very nice & helpful & so patient with me. So it came to the ...
I chose my phone via a phone call with the cell c upgrade call centre. I was told the phone would reach me in port elizabeth on Friday. Its thursday afternoon and I call to check on the status... the phone has not even left yet!! I have promised my old hand set to a family member who cannot afford ...
I've contacted the call centre to upgrade and asked for the new Blackberry Q10. It was specifically important for me that the new handset must have full 4g/LTE capability so i've asked the consultant twice to confirm the handset is full LTE which he confirmed. RAM delivered the handset with the ...
I upgraded from a Talk 240 to a 'Smart L' package on the 13th of May 2013. WHY did the Upgrade call centre not tell me that the "Smart L" package will only be ineffect in JUNE, and that I will have to PAY for my DATA used from 13 - 31 May??? ...