My contract is coming to an end of the 6th of June 2013. I havent upgraded since other SP's are offering far better deals. Long story, but IN APRIL I enquired specifically as to how I should end the contract, and they told me to phone ANYTIME IN MAY to confirm that I wont be carrying on with the ...
I've never had worse customer service in my life! I struggled to get my upgrade cancelled (which took some persuasive references to the CPA) I now have to dock up more cash to replace a simcard because Vodacom can't migrate my number to my old simcard. How is this my problem?? My account was ...
I tried upgrading online to save a few Rand with registration fees (R200 odd). Phone got delivered yesterday and the accessories I received was not what I expected. The Nokia Lumia 820 has wireless charging capabilities, and so does the JBL speakers I got with my upgrade. Now you would think they ...
I have been trying to upgrade my phone and contract with Vodacom for almost 2 weeks. I have been into 3 Vodashops and spent over an hour on the phone to get a simple upgrade. First I was told in the store I couldn't upgrade on 7 April because the brochure with contract information had expired the ...
Due for upgrade, I went on-line to select my phone. The particular phone I want was not listed as an option so I contacted the upgrade call centre to investigate my options. The first lady I spoke to provided me with specific information. Our call was cut and I had to call back. I got through to ...
Hi. Placed an order for Iphone 64GB in Dec 2012 and received in Jan 2013. Looked at my statement for 03 Jan 2013 and I have been billed for Iphone Talk 240 which includes 500mb of data. In Dec 2012 I was still using my Blackberry with BIS which I was also billed for. Tried explaining to upgrade ...