On calling to ask for a quote for an early termination fee, i was told that "it would be easier if you just wrote this down rather than me emailing you". When I finally got an email, I tried twice to reply and received no response. Calling the person in question resulted in more ...
I needed to cancel my cellphone contract with Vodacom. I was told that i could not do it at the Vodacare center and that i had to call 082 1958. I tried this numerous times. First time - was on hold for 25 mins. 2nd attempt - on hold for 48 minutes!!! and still no response. this contract needs to ...
I've been trying to cancel my CellC data account for the last three months since it is out of contact andI no longer require it. I can't get through to the call centre so I've e-mailed them 3-times begging them to cancel the contract or at least to call me back. They've ignored ALL my requests and ...
My 3G contract was finally up for cancellation in Jan 2013. I've been longing for the day of getting away from the criminal* out-of-bundle charges that cost me thousands last year! I specifically asked when I can cancel in the Cresta Vodacom shop & phoned 111 & everyone said Jan. When I ...
Standard bank called to say I needed to make payment on my BLue Bean card. I explained that there had been issues with my account being frozen at FNB and I had opened a new account with Standard Bank. I supplied the account details and told them to take the full amount with debit order. I was later ...
Hi I cancelled my 2 contracts (due to lack of signal) on the 8th of Jan 2014 and paid the ridiculous premature termination penalties. With that I also requested a letter stating that the contracts have been cancelled. On Monday I followed up as to where my letter is only to realise they never ...