My bank account was debited with R301.87, the reference was I3847942 019225564 VODACOM SP on 10 January 2014. Then Vodacom put another debit through on my account 16 January 2014 for the amount of R491.87 reference I3847942 0192443450 VODACOM SP.
I called Vodacom 10 January 2014, I did what they told me to do and faxed an Affidavit, Bank Statement and copy of my ID Book. I called them 17 January 2014 and was told that their Forensic Department would contact me 24 January 2014 and reverse their debit order. The reference number was 326118442. This is the cellphone number of the contract 0723256465 and apparently RICA registered in my name.
To date, nobody has called me and my money has not been returned to me. My worry is that they are going to keep taking my money and if I reverse their debits, they will list me as a slow or bad payer. I'm tired of running after Vodacom. I suspect it is Vodacom employees who are behind this. If I go to Vodacom for a contract, it's very difficult and almost impossible to get a contract but the open a contract in my name so easily thanks to Vodacom's helpful staff and the they assist in committing crime.
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