AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom s Signal Strength in Parow is very low | #320325

Vodacom
Vodacom's Signal Strength in Parow is very low

I'm a Vodacom user with quite a number of contracts, including Internet data bundles. In Parow where I live the signal becomes so bad, expecially during weekends, that I end up with EDGE instead of 3G on my modem. It constantly disconnect. I have to connect several timed during one session. I've got a feeling that Vodacom and Cell C shares data services, and that Vodacom keep on loading more clients onto the existing data framework without expanding it. The service declined quite a lot in the past 2 years. I cannot wait for my present contracts to expire so that I can try MTN. My friends on MTN have no complaints about signal strengths. I feel I'm not getting my moneys worth signal data, especially normal downloading when I log onto the Internet. I suspect my modem's program is also outdated but I cannot get an upgrade for it. I've even bought a antenna from the supplier Vodacom suggested, but it did not improve my signal strength.

Date:

Company: Vodacom

Country: South Africa   City: Parow

Category: Telecommunications

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