I bought shoes on the 25 November wore them on the 30 th November to a event I went to, I returned them back this past Saturday and I was told they can't give me an exchange and I must leave the shoes behind as the decision will be made by the manager. I am expected to drive back to Sandton and get ...
I bought 2 pairs of wedge heel shoes about 2 weeks ago. The first time i wore the black pair the heel starting coming lose i then took it back and was given another pair. Yesteday I wore my coral pair for the first time and the exact same thing happened. I then for the second time had to go back to ...
I received a gift from my aunt that recently visited S.A... I tried them on and they were too big, so I thought an exchange for a smaller size would definitely be on the cards. After speaking and explaining the fact that my aunt is no longer in S.A to a lovely lady, Anusha - she said that she is ...
I would just like to say a big thank you to most of the girls at Zoom, mainly the V&A Waterfront branch but specially to Iensaaf at Canal Walk. She has been amazing and provides me excellent service every time. I have purchased about close to 10 pair of shoes from Zoom in the last two years. I ...
On the 24th of June 2013 i bought a pair of shoes from Zoom in Menlyn, i returned to the store on the 25th of June 2013 to exchange the shoe for a different size. However, i was told that the size of shoes that i wanted were not available in any of their branches, i then proceeded to request for a ...
I bought a pair of brown ankle boots from Zoom about two years ago. I wore it that season, but last winter I lived in Zanzibar, therefore only unpacked them again this winter in South Africa. On the first day of wearing them again, the left foot boot started peeling its top layer off, exposing the ...