Hi Peter. For the past 3 months I have been struggling to get my son contract at Zone Fitness sorted. My 1st attempt failed, the 2nd attempt instructed me to go into the Rondebosch branch and do a change of bank details and now I find out the 3rd attempt has failed too. As a consumer I have made ...
On Tuesday the 11 June 2013, My daughter and I booked a boot camp class for Thursday the 13 June 2013@ 18:00. Whe we got to the gym on Thursaday at 17:55, we found out that the class started at 5pm, and when i told them that nobody informed me about the changes when i booked on tuesday, i was told ...
I'm getting texts telling me that i have an outstanding amount with you. I while ago i sent an email to you asking you to restart my debit order... I then got a phone call to say not a problem. I i feel like a slow payer, i'll bet that this is going to end up on my credit record too. WHY has my ...
I joined Zone Fitness Willowbridge 28th May and get a SMS on 5th June saying that it will be changed to a Co-ed gym. This was never communicated to me when I signed up. In fact it was sold to me as a Women's only gym, my Membership Agreement is with ZONE FITNESS WOMEN WILLOWBRIDGE. I signed up ...
I totally agree with Aecrio's email. I see from the response that Ilse is willing to talk to her but what about the rest of the members of the gym? Why not set up a meeting and get all of our input? I also have 2 daughters at the gym and the only way that I could get them to join was because it is ...
I am horrified to get an sms on the 5th of June 2013 to inform me that Willowbridge exclusively women's gym will be expanding its gym premises as from the 1st of September to include MEN as well!!! This is outrageous!!! I cannot fathom the fact that you can make such a huge change which you are ...