I got married at Zimbali in December and we stayed at the Heritage place for a few days. For some reason when we checked out my engagement ring which I'd worn the entire week simply vanished. We have sent several complaints to management but have heard absolutely nothing from them. It's a beautiful ...
Beware of the ridiculous way that this estate tries to extort money from you by charging u a deposit (supposed to be refundable) then upon exit they levy heavy and ridiculous fines such as the use of a single access card for 2 vehicles or for unsubstantiated breakages after abiding by their lock up ...
This email below was sent - 5weeks ago. they still owe me R320 and I would like them to refund the entire holiday. Please see email below That is incorrect why I am being charged R1799 for a room chance on the 17th according to the attached bill. What is going on here!!! I need this to be correct ...
My husband and I booked into the lodge for 4 nights. When we arrived I noticed that the lodge had been awarded a 5 star rating. I thought that was fabulous. When we checked in the gentleman made us aware that breakfast was included in our stay. On the day we were checking out the lady (Portia) at ...
Upon check in at about 11pm, got into room 5004 noticed tv was blurred and full of dirt, aircon was not working as well to late to bother moving, i went to the reception at 9am to inform them of my issues, they had said i can move to room 5002 i had waited from 10am to 1pm before someone actually ...
I went to the travel expo on the weekend of the 17th Feb at the Dome, there were Zimbali Lodge & Resort specials. I waited in line and had a chat with one of the consultants ladies. First Zimbali were not responding to their calls as the agent was calling, with the knowledge of the Expo be that ...