Bought trainers which then tore, they are brand new but out of the 14 day return policy period, not mention the fact that they arrived a week late. They won't replace them. Have dealt with 3 different consultants, the first one telling me that I could return the goods. Useless bunch... ...
I ordered a few items towards the end of march and still no delivery till this day. i am so frustrated and angry! I have been getting the run around for a week now and i've called more than 8 times. this is unacceptable and this is the 1st and last time im ordering ANYTHING on Zando!!! ...
I ordered a product online last week and made the payment on Saturday because I work during the week. Obviously the turnaround time for an EFT is 2 days but the suddenly they same product I had ordered is out of stock after all the effort I went through to acquire the product it suddenly disappears ...
I ordered a pair of shoes on Zando, paid for it on-line. I then realised after receiving it that the shoes where to small, I called back the next day informing them that the shoe was to big. They logged call to have the shoes picked up, so that I can reorder the correct size. This was the 18th of ...
I purchased a pair of shoes from Zando but had to return them as they didnt fit. I contacted Zando telephonically on 14 March 2013 &was advised me it would take between 3 to 5 working days for someone to collect them.By 27 March 13 no-one had collected or contacted me re: the return so I ...
It is great to see organisations like this embracing the immediate, always-on nature of the digital age. I had a small query on delivery times. Sent an email and it was responded to within 15 minutes. In the meantime I could instant message a super helpful agent and get all the information I ...