I just wanted to compliment the Zando team on being incredibly efficient in the last two days with both my orders arriving in less than 24 hours! I ordered two items separately, thinking they'd get delivered at the same time but Zando was too quick on the draw for that. I'm sorry you had to make ...
I have made a total of 4 orders from Zando starting in April 2013. The first purchase was completed and delivered with no issues. I received communication every step of the way via email and the courier phoned to schedule delivery. However, during the last three purchases Zando has behaved like ...
After some mix up with our order between my daughter and myself we explained - on Friday morning - how desperately we needed these shoes, for a dance on Saturday evening!! By Friday morning my daughter was in a state and the very kind lady Natolene went above and beyond to make sure we received our ...
I placed an order on 11/09/2013 for 2 pairs of shoes and paid for it same day (200581419) including Express delivery. Now I'm getting an e-mail that I have not paid?!! Really, after sending the proof 3 times?!!! Today is supposed to be the delivery date which is 2 days later for Express delivery ...
Purchased boots from Zando. The delivery came, I took them home and tried them on. Walked around a little (only in my house) and found they were a little uncomfortable. Zando offers a 14 day return policy. I phoned them to collect the boots on 19/8/13. Later that week, as no-one had arrived to ...
We ordered 2 pairs of shoes via online on the 01/09/2013, expected delivery within 5 days - its now 2 weeks later and we still haven't received our order, we've been promised delivery over and over. this is such a bad customer service for the second time in less than 6 months now. our latest order ...