On Saturday morning (24/08/2013) my mother and I went to the Customer Service counter to sort out a problem with a promotional voucher for clothing received from Woolworths. The voucher could not be printed at home due to a problem on the website, however the customer service desk could not assist. ...
I am absolutely disgusted with Woolworths. I'm overseas at the moment, can't get money to her, she's sitting with no food, desperately needs supplies yet cannot get food, nor a gift voucher delivered to her today. They can't even make a plan so she can fetch the food or voucher from the East Rand ...
Likewise I am incensed by the LATE PAYMENT PENALTY FEE that Woolworths is charging, on top of that hefty monthly interest charges. How are they out of pocket by the late payment? The interest the customers are charged more than offsets the interest the bank charges them. This is a blatant attempt ...
In June 2013, I paid all my outstanding Woolworths accounts: store, loan and credit card. The amounts was given by the annoying RA DALEY debt collectors and the cashier at the store confirmed amounts. But to date I am harrassed and threathen by those debt collectors. i try to explain but they are ...
I have always imagined that Woolworths was one of the retailers that have the best service and cashiers but clearly I was wrong, for the first time I have experienced disappointing service from your stores and I'm surely not going to even bother being a loyal Woolworths customer and will make sure ...
I was offered a sttlement discount by Woolworths through De LaRey their collections company. I then went to Woolworth store in Pretoria to settle the account paying the amount given on the letter. After a couple of months I got a call from the collections company wanting to collect the remaining ...