I am not sure what her job is, because what ever she is suppose to be doing she is not doing it at all!! We bought a cape cod TV unit & coffee table from Willowbridge a year ago. We waited 6 weeks so that the tops will match in colour. The coffee table chipped this year and a new one was ...
I have been to the store twice over a period of 3 weeks. Spoken to exactly the same sales representative. Left my contact details with specific requirements (written up in a dairy). I am still waiting for feedback on the sale of an item off the floor - the discount (as suggested), cleaning of the ...
On the 2nd of May my wife purchase nursery furniture at Wetherlys Northgate. We were promised delivery within 4 to 6 weeks being the latest by Zakwe the salesman. This was just the start of a horrific shopping experience and bad customer service from beginning to end. From 7 weeks my wife phoned ...
I purchased a dining room set and a few other items at Wetherlys Fourways. I get to the till to pay and no one really knows how to use the card machine. So I get told to please pay online and email proof of payment. I obliged and made electronic payment the next day and emailed proof of payment. I ...
My original complaint on Hello Peter is dated 24/05/2013. Broken couch. The couch was collected and delivered back to me STILL BROKEN!!! I wrote on the delivery slip but of course Weatherly's clearly don't check their delivery slips or bother to do a follow up to see if you are happy with the ...
This is just to bring this to the attention of management. We purchased 6 pieces of furniture in May 2013 and had to wait 2 months for delivery which is fine as we were told about the 8 week lead time. But surely after waiting 8 weeks you expect to get the stuff delivered as per your order. On ...