I applied for car finance with Wesbank. The response time was fair. When I originally asked for the interest rate, it was given at prime 1 fixed for the 36 month application. The car checks had to be done and when the final agreement was discussed, the interest rate shot up to prime 2.25. This is ...
WE HAVE BEEN BATTLING TO CONCLUDE A FINANCE TRANSACTION ON A VEHICLE FOR 2 WEEKS NOW. EVERY TIME WE HAVE TO PHONE THE ASSISTANT AND ENQUIRE WHICH DOCUMENTATION SHE STILL NEEDS. THIS HAS HAPPENED 6 TIMES NOW AND NOT ONCE DID SHE GIVE US THE LIST OF DOCS SHE NEEDS. WE HAVE TO DO ALL THE FOLOW UP ...
I am disappointed by WestBank with their service, their months transition went though on my account and l had already paid them. Just to do a reversesal they told me l have to wait three weeks before they can do that. This is after l had sent them the email and they did not call. l called them and ...
Good Day I applied for Finance with Wesbank to purchase a vehicle, thinking that because this is the 4th car that I have bought through HP I will be seen as a valuable client. After you have paid up your motor vehicle they always send you spam in terms of letters or offers, presenting how valuable ...
May 2 years ago my car was written off in an accident. The car was substituted by Webank. However the car was never deregistered. This is now the second license renewal I have received for this car. The last one I paid and you reimbursed me and assured me this would not happen again. Please will ...
I applied for private finance last week, I had to call YOU to follow up on this on Thursday and Friday. I was told it was approved in principle and supporting docs needed to be sent (which I did on Friday, email was read just before 15h00). I got harassed by your system requesting documents on ...