I logged a Retrenchment Claim with IUA and it was approved. I contacted Wesbank to say that it was approved and to ensure no debit order goes through. I further sent an email stating that no debit order is to go through. Debit order went through last night. I contacted your customer care FIVE times ...
I have settled my vehicle with Wesbank on 22 April 2013, however on 03 May 2013 they still deducted the installment from my FNB account via debit order. I have contacted FNB to resolve the matter and to refund me the installment. The lady at FNB was friendly and assisted. She contacted Wesbank who ...
A call centre employee calls to advertise shortfall cover, I decide to take out the cover to enable me to increase my excess on my insurance to decreas my premiums. However the girl never puts the cover on the system so i am not covered. to make things worse, i email wesbank who are extremely ...
I hold in my hand a document stating that my application for finance is approved and valid for 30 days. Now 11 days later (19 days to go) I am told that actually the finance is not approved??? I have been shoved from pillar to post and back again for 11 days and have left numerous messages for no ...
My debit usually goes out on the 25th of every month. I was shocked when i noticed that my account has increased by - R900. I called the call centre and they advised me that my installment has risen due to insurance added to my account. This is unacceptable as without my consent how is it possible ...
I have made a complaint about rascism at Wesbank CSD Midrand FNB;Wesbank replies that they view such in a serious light and deal with the matter and see to it that this will not happen again. That is def not dealing with it in a serious manner the person should be fired. Corporates still have the ...