Web Africa switched to a new online ticketing system recently... and I have had nothing but problems trying to get a new hosting account set up. Despite very clearly stating in my emails that their ticketing system DOES NOT WORK and that they should please reply via email - they keep responding to ...
Dear Hello Peter I have signed up with Web Africa and that was the biggest mistake I have ever made. My internet has never worked for more than an hour. My line was suspended due to SPAM according to the technical department. I have received at least two emails from people I don't even know in ...
Web Africa has brought my business to its knees through its terrible hosting services: 1. My emails do not come through for 3 days. I've made many calls to them, but nothing yet. 2. My entire site's database was completely blanked, and my site is now offline. I've asked them to restore the ...
The supplier flagged that i was going over my monthly bandwidth limit so they called to see if i wanted to increase my allowance. the agent was polite, friendly and helpful even though i didn't place an order. ...
I have finally had enough of dealing with Web Africa. I have been a customer (reseller) for 8 years and the bigger they have become to poorer their customer care has become. This is a prime example of the management loosing touch with their customers. Ask to speak to a manager and they are always ...
I have had an extremely slow line for about two months now. At first I was told it was a telkom issue and telkom has come around 4 times and could not find the fault. I have logged numerous tickets the numbers are RE: #PRX721224290 - #PRX721209761 #1501324.My tickets keep getting closed and nothing ...