I down graded my iburst package in March/April. I received the lesser mb but was charged at the old rate. I had to fight to get the credit passed. Was not told about a downgrade charge and when I pointed this out was told I would be credited. All the credits were eventually done and then the ...
Once again Vox lets us down! At 11:25am our internet goes, so i phone Vox to find out whats going on and we have hit our cap so i ask Johnny to top us up, 10 minutes later still no Internet so i phone and get to speak to the wonderful Jane and she confirms that we have been topped up, puts me on ...
Since Sunday we do not have any Internet connections. We are running a business that include providing Internet connection to our guest from abroad. Now 3 days without Internet and one of our guests have already run a account of R200 for one day, one guest has to leave because he can not stay ...
Conversation, HELLO, HELLO... arggg not agian... well thats the norm with Vox Telecom. Upon phoning them with regards to the problem i get through to their 0878059111 option 3... Hello Lesley speaking... nothing, This has happend abouth the 6th or is it the 7th time in 2013 and the year is only ...
I have been dealing on behalf of my wife with Vox Telecom to resolve her 3g dongle from Vox Telecom which stopped working. After several calls to the technical department and account managers, we received a replacement unit, which did not solve the problem. We were unable to connect to the internet ...
I received a free 40GB VOX account with a purchase of call of duty (PC game title), this account was somehow automatically converted to a postpaid account and now I am receiving emails and calls to pay an outstanding balance. This is not acceptable. I do remember getting a call saying the account ...