It all started in August 2013. All my client Futura wanted to do was redirect there web domain to there new domain which they were hosting with a new hosting company as it was more affordable for the clients business. Numerous emails were sent to Vox requesting this. In the process they removed the ...
I have been trying to call the service center for the past 2 hours as the SMTP server is down and no one is answering the phones... I have finally gotten through (after 2hours) and have been told that there is no one available to help me and that the problem has been escalated to another ...
Since 2008 my company account has been billed for a service that was not rendered. The amount was a relatively small amount of R70. My partner and I always thought one knew about the debit until the account was on overdraft and the amount accumulated to R175. They subsequently demanded R280 on ...
My subscription with VOX was for a 4MB line and 1Gig data cap per month. In February 2012 they advised me that due to their systems and process improvements the monthly data cap has been increased to 5Gig at no extra cost on the monthly subscription. When I started getting monthly statements (after ...
Vox telecoms service to show my remaining data on the internet is not functioning. This has been going on for more than a week now. I phone everytime and spend a lot of time without success. ...
Email service were of on the 31 Oct. 1 Nov, 7 and 8 Nov 14 and 15 Nov and again today. In all instances it was not possible to send or receive emails or not possible to send emails. Every time we contact Voc Telecom the consultants were more concern regarding the account than their service to us as ...