It's now the 5th time I have taken my Toureg in for the same issue. It's now taken almost 3 weeks, my car is at the dealer and still no part. I was also lief to saying my car is disassembled just waing for the part - when I checked in on my Car it was parked in a dusty corner and definitely not ...
About 6 weeks ago I purchased a new vehicle at Volkswagen Rivonia, within 2 days the car was ready for collection. I signed all the documents and was handed a key with two tacky cable ties attached to the key. The salesman assured me they would get me a key ring and e-mail the photos he took of the ...
I couldn't find the key for my lock nuts and I had a flat tyre needed to change it, sent a request to vw and I got contacted within 5mins by Dave even when i couldn't answer the phone he kept trying to reach me who then transferred me to Chuma. Chuma kept following up to check if I'm still ok and ...
I took my car in for the front right window which was making a noise as it was a noise that I had raised in my previous service, of which they attempted to fix it but after a few kilometres the noise came back. I took it in to VW centurion where I removed al valuable items, and placed my trench ...
I bought a brand new Volkswagen Polo 1.6TDi, end of Apr but it had a faulty gearbox. After fighting for 3 months, they replace the vehicle in July. The replacement vehicle was also faulty! The car jumps up and down when you drive. I took it to the dealership for repairs and after having it for two ...
On the 02/08/2013 the "check engine light" appears on my golf 6, so I take the vehicle to Midbay Motors VW, after a few days I am told that the is a factory fault and that they require to "get/order a part" They provided me with a courtesy car. A few days later I am told that I ...