It's now been a full year fighting with this same account. Still, no positive outcome or customer service experience as you so notoriously guarantee!! My issue dates as far back as November 2012. To start, I phoned into VODACOM to open an account for a vodacom wireless CAPPED MYGIG1 account, to ...
We live on the east side of Pretoria in well established suburb. We are have lots of problems with network busy when we need to make business calls and sometimes have no 3G connection. This is an issue because we are managing our business from home. I complained a couple of months back and recently ...
For the last few months I had to phone Vodacom to get my itemized billing via email. Today I phoned again and they told me they will email it to me as it is suppose to be done. Again tonight when I opened my emails they only send me the account. I can't understand how many times I need to tell them ...
I received my vodacom handset on the 16th Oct 2013 and i am still waiting for it to be activated. How difficult is this i replied to sms from Kim Thornton but still no response. Please activate my phone. ...
I used to have perfect network quality where I live in Cape Town. Over the last few weeks I have noticed that my calls will often drop or cut out for 5 seconds in the middle of a call. It also happens to other people who come to visit me on the vodacom network. This ends up in great frustration and ...
I bought a Lumia 520 at Jet Mart at Ulundi in June 2013 it functioned well the 1st two months but in September I used the hands free then from that day it had a problem with giving out sound. On the 1st of October I took it back since it still has its warranty. The phone came back on the 21st of ...