I called to verify my billing to be deducted for Dec, since the voice on 111sounded incorrect when it said the amount was to be deducted on 2nd Jan. Unfortunately I don't remember the first person I spoke to who couldn't explain the account to me, then told me to hold then found myself speaking to ...
I have an issue where I have bought data and it did did not take affect, and I am being billed on my proposed invoice for out of bundle data. What I have bought... 25 Nov 100MB 26 NOV 100MB None of these was activated on my account and I have been billed for out of bundle since the 25th. The ...
I received my Vodacom account today and to my surprise I got charge R5.26 per day for WASP content I phoned Vodacom's call centre as I did not subscribe to any such daily content services and they were very dismissive and unwilling to reverse or investigate the charges. They simply removed the ...
Took my phone in for repairs 1 month ago, 1 week later i got my phone back and all they did was a software upgrade - the phone was still broken. took it back and 1.5 weeks later they gave be a new phone. 2 days later the phone only vibrated and no sound was coming out so i took it back... 7 days ...
Yesterday I did an online application for a Samsung S4 Mini on Topup. I received an email with my reference number 9KWFB5 saying someone would contact within 24 hours. At 9:30 I decided to contact the call centre for progress or to find out if I could complete the application telephonically, as ...
Vodacom has spammed me with sms' over the past two days offering me a gift. Here is one of the messages: You have 500 SMS from 18:00-23.59 to use on 29/11. To redeem this gift sms 1 to 1234. R0.50/SMS. T&Cs [URL Removed] Surely one needs to provide an opt out and this is spam. NOT IMPRESSED!!! ...