On 26 January 2013 my blackberry was at a Mall in Johannesburg and I had immediately contacted Vodacom; via my sister's mobile; to sort out the necessary with regards to blacklisting and blocking the mobile number etc. I was emailed a PREMATURE CANCELLATION QUOTATION on 27 January 2013 of which I ...
How pathetic! Being harassed by a KNOWN number repeatedly over the last few months. Caller sends endless requests to be called back, rings at the most inopportune of times, sometimes repeatedly late at night. Bringing the matter to Vodacom's attention came to nothing. Your default response being ...
I upgraded my blackberry 7 months ago to a samsung s3. Up to now they are still charging me the BIS?? I called the call centre, to my surprise they told me it is up to me to cancel the BIS?? REALLY??? What kind of service is this that i am paying for? I must do vodacom's job for them.. When asked ...
I have a to up data contract with Vodacom and I connot see the available data, which is an ongoing thing. Vodacom respondes to me as "Unotherised". When I send an e-mail. I am paying for the service so I am entitled to my balances. ...
Poor response, inefficeint service. An impossibility to speak to an operator that can give the right advice instead of being sent from pillar to post. ...
Phoned in because, this morning my phone didn't have network. This agent was son not helpful, she was moody, arrogant, rude and not having any customer service. At the end of the call she say "iyoh"and I asked her what the she is saying that, she just ignored me and said what else i need ...