Peter was asked from my side to generate a qoute on the iphone 5 as I am ready for upgrade. On 13Feb2013 he told me qoute is successfully generate and that the phone will arrive on the 14Feb2013 or 15Feb2013. On the 15Feb I received a call from him saying they will only get the iphone on Monday the ...
I posted here about my complaint and they responded and said someone will contact me shortly. i got a call from Tshunduza about 5 days ago and he said to me 'I will call you back just now". 5 days later and im still waiting. What must it take someone to get proper service from your company? ...
I have had a few contracts with Vodacom for several years and upon asking for an advance on my upgrade one month before my entitlement, I was told "no". My original phone had stopped working completely and I needed a new phone desperately. I was so furious that I actually cancelled all my ...
I write in utter dissapointment i have been a loyal vodacom customer for 13years!! i have even kept the same number for that long i always had signal issues in my area a couple of years ago i purchased a blackberry, and found that the data service is even worst i called vodacom numerous times with ...
I have a cellphone contract with vodacom, its been almost 2 years so I know my time to upgrade is close by so I tried calling the Vodashop in the Gateway shopping mall on Saturday 16/02/2013 on 0315663157, I must have called at least 10-15 times from 3pm and there was no answer, so I assumed they ...
26 Nov. 2012: Vodacom contacted me in connection with an arising account because of a data sim connected to my account (just over R4000). They then deactivated the sim. On 27th they contacted me and said they will contact me when an audit has been completed. That would be in 24 hours. I opened a ...