I upgraded in February and opened a new contract for a phone for my son. I was initially serviced by Samuel, (who did a great job) When I had to pick up the phones, he was unfortunately not there, and I got assisted by Angie (I think her name was) We have asked that an extra 1 GIG databundle be ...
I have to say I am very disgusted with this company since it was thought to be one of the leading companies. Me and my girlfriend went to the bank to apply for a joint home loan and today an agent from the bank called my girlfriend to ask her an ID to perform the ITC check and when she gave her her ...
I have been a Vodacom subscriber since 1996. That's 17 years of pre-paid contracts. Two phones, average of R 2000, 00 per month. Then got the good old "you qualify for an upgrade" was about to sign up with them again when a lady next to me in the que had come in to cancel her account. ...
I bought my dad a prepaid phone last year. The phone was subsequently about 2 weeks ago. We noticed that the perpetrators were still using the sim. We could not report the phone as we no longer had the IMEI number. Sibusiso not only gave me great service over the phone but was able to help ...
I sent my iPhone 4s in for repairs on the 16 of January 2013, after a few weeks they phoned and told me that the phone was not under warrantee anymore and they quoted me almost R3000.00. This was under job number 8517328. I then went ahead and phoned vodacom customer care who then told me the phone ...
I have a 3 Contracts with Vodacom, we bough a Bundle package for my IPAD using the CellPhone Services, we have done this in the past no issues. After we selected R99 (250MEG) data, I received a SMS saying thank You... The Gift has been send. This is now 4 days and many Support Staff discussion ...