I have been a Vodacom customer for the last 20 years and will have to change to another supplier because I cannot accept that Vodacom is not willing to resolve my concerns For the last 10 months I have been constantly harrassed by spam from 27820090000 and receive up to 10 unwanted messages per day ...
Vodacom, the company that's held a fair monolopy in the celluar industry for many years has got to be the worse "Service Provider" in the country. I logged a call on 11 May querying my 3G bills for Feb and March 2013. The total of these bills was approx. R7000. Not chump change in ...
My acc was handed over 4 outside collection & my numbers deleted from the system. I explained what happened & asked if I can make arrangements 2 pay the full amount & for my old cell number 2 be reinstated as I was going to go on UNPAID maternity leave, needed my old cell numbers 4 my ...
Where do I start?! I was called by one of your agents who sold me the Yebo4Less 99 Top Up contract in April. Firstly, the contract was incepted on the incorrect date. On top of that I received my statement a couple of days later and found out that I was charged for R158.00 instead of the R99.00 I ...
On the 20/05/2013 my contact phone was. I contacted Vodacom and was advised that the phone has to be blacklisted. I completed the nec. forms and faxed the doc's. I was called on the 22 May 2013 and was advised that the phone has been blacklisted, obtained an ITC reference number 13825224. I laid a ...
I am so disgusted in the pathetic cusomer service I've received! I did an upgrade in March 2013 and called back the same day to cancel the upgrade on both my phone lines. The upgrade that i CANCELLED was for Smart 100 contracts! I than decided on a package/phone and did an upgrade for both lines in ...