On 1/10/2013 i went to upgrate my contract they told me they dont have the blackberry 9720 in stock will have it on wednesday. Wednesday i went in again signed my upgrade contract etc they told me delivery will be thursday. Thursday i went they told me come back friday. Friday morning i went no ...
I logged a complaint regarding my vodacom account being billed to much for a package that was migrated to less!!! I received an email that someone would contact me from vodacom and still nothing happened. I decided to go to vodacom clearwater to speak to the manager and find out what is going on, ...
In August I have started another new contract through the Online channel, after being a Vodacom customer for almost 10 years The phone that was delivered could not be activated due to vodacom loading it as a Transfer of ownership They have replaced that handset with a new one and new sim card again ...
So I got an SMS alerting me to high account usage after the end of the month - issue number one as its to late to do anything. Then My wife calls all three numbers listed on the sms no luck but manages at the third attempt to request itemised billing to confirm if the usage is correct or not. This ...
Two months ago I did an online upgrade to an iPhone 4 on a Vodacom deal. I received the new phone only to find out it was an additional contract on-top of my existing contract and not an upgrade. When I eventually got through to Vodacoms pathetic help-line, I was transferred from person to person ...
Ek het op 26/07/2013 'n Samsung Galaxy Tab 2 (P5100) op kontrak uitgeneem. Dit sluit die 32G Sandisk Micr card ook in. Die tak waar ek was (Mimosa Mall) het nie die kaart in voorraad gehad nie en het laat weet dat hulle sal bestel en my laat weet. Ek was intussen al 2 keer daar en steeds niks nie. ...