Good day, I have called the Virgin Mobile SA on the 03/05/2013 to cancel my contract before time, i was told about the terms and conditions (the dates and the costs involved) and i agreed to all of them (spoke to Mandi) Today when i called them again to verify if the changes are effective i was ...
So... I called the Virgin Mobile CS hotline to log a call as around R450 of my Airtime just disappeared from my account in a period of 3 days. I found that very strange. So I called them. The agent tells me that its because of all the data I used... Once again I found that strange as through Virgin ...
I recieved a top up contract aprox a week ago but am unable to use the phone. Called call centre from my Vodacom cell and was put through from one person to the next for 7 mins before i hung up. Very poor Service and follow up service. This phone and contract is useless to me! ...
In ADVANCE I informed Virgin mobile that i did not want to continue with my two year contact, I have proof of that. Virgin informed me that everything was up to date and that my contract would end and i would switch to pay as you go in May. Virgin continues to bill me after my contact with them has ...
On April 2013 I received the call from the above company requesting me to pay an overdue amount of R293, 00 which was incurred after I cancel my contract with them. Fortunately I phoned the company and spoke to Sthembile Mdlalose who explained to me how did the amount came to being. As a valued ...
I have cancelled contract last month and was told that it was cancelled and that this is The last payment, still the contract is still active and running, i refuse to pay another month and will make everyone aware of the service one receive from virgin mobile. This is just something to show of ...