I was involved in an accident on the 16 February 2013 and reported the case to you. The third party promised to pay for all the damages incurred through his insurance as he was the one at wrong. I then called you and the lady who was assisting me (Charlene Smith) on the 18th of the same month told ...
On the 3rd of April 2013, i called Virgin Money querrying certail details in my policy. I was assisted by Ms Nolwazi Ntsoane. She was very proffessional and tool her time to help. She listens attentively to your query before responding. She confirms your query by repeating what you said, which is a ...
I reported an accident to Virgin money insurance on the 27.12.2012 and to date nothing has been done on my claim. I keep getting phone calls that there is no opening at the panelbeaters to repair my car. I am not sure if there is only 1 panelbeater contracted to them. My policy schedule was ...
I would like to express my happiness and great service received from Virgin Money Insurance and Telesure Group Services and their staff especially Pieter Grobler. A HUGE thanks goes out to you!!! We are new in the adult world and after coming home from the long weekend we found they broke into our ...
I WAS OFFERED A VALUE ADDED ITEM SCRATCH AND DENT, WHEN I WANTED TO CLAIM, THEY SAID THAT THEY CANNOT PAY OUT THE CLAIM AS THE SCRATCHES WERE TO LONG AND TO MANY. I QUESTIONED IT AND THEN THEY SENT ME THE BROSHURE AND TERMS WHEN I COMPLAINED. I SPOKE TO RIA DELI WHO TILL DATE HAS NOT MADE A CONTACT ...
I have been stranded on the streets of Johannesburg twice because my useless insurance company, Virgin Mobile were nowhere to be found!!! I called their number 0860 212 180 a million times, scared as stranded in the middle of the night and each time option 3, which is the option that they give you ...