I came back to my car this morning to find the battery flat. After the initial call I was kept up to date with phone calls and sms every 5-10 minutes about the arrival of breakdown truck. Compass breakdown arrived on time and had me up and running in 5 minutes. This is the 2nd callout with Virgin ...
Good Afternoon, I was booked in at your Durban offices this morning at 11:00am and went in at 10:30am. I must say that the service even though I was early, was treated excellently by Mr Alan. the security guard at the gate even greeted me by my name, I assume by looking at my number plate. The fact ...
I am very pleased with the call centre of Virgin Money Insurance. I recently added my cell phone to my car insurance policy - and it was flawless. also staff were friendly and competent. ...
I contacted the virgin money insurance call centre on 20 May 2013 to remove occasionally business travel from my policy. The consultant did as requested and then advised me that my premium would now be R900 odd rand (this is Almost R100 more than my normal premium). They advised that they will ...
HI THANKS TO WAYNE DANIELS FOR HIS HELP AND ASSISSTANCE AT THE ASSESSMENT YARD. REGARDS ...
On 13 May 2013 I phoned virgin money insurance to report an accident claim and the agent who registered my claim is Naseema Ismail. I was promised that my claim will be finalized within 7 - 10 working days but to date it is still outstanding. I was promised by Naseema that I will be updated almost ...