Every time one has to phone a call center it is always a drag because one has to thoroughly explain one's self to avoid misunderstanding especially with insurence related issues. They (call center agents) either speak too softly or are just down right rude. It is a breath of fresh air when a ...
I phone virgin insurance to add me phones on the insurance and they then increase my premium to six hundred and something. I was not happy with the price because the i received a better price from from the competition... i was about to cancel my premium... when the lady i was dealing with transfer ...
Just contacted Virgin Insurance to do last minute changes to my Personal Insurance Policy. i must say for a Friday and for the type of request I had, I was treated like a Queen!!! Great Staff and Great Service!!! Thanks ...
I'm very happy with the service that Claudino provided. He made sure to go out of his way for me and knew his products very well. Every company needs more people like Claudino! Well done and keep up the good work! (Supplier name changed from Virgin Money South Africa to Virgin Insurance by ...
I was coming from Folweni when i hit a pothole full of water, i drove for about 1, 5 km and then called the insurance which in this case is Virgin Insurance, I asked for Roadside Assistance and told them what had happened, I had 4 people in the car and i was advised that Mbambo Towing will come tow ...
I called my insurance this morning to add cellphone insurance to my policy and a consultant by the name of Jenna was attending to me. She was very patient and kind, I could just sense the smile from the other end of the line. It's always pleasant to be given great service especially because it is ...