The processing of the claim was a very pleasant experience. But that's where it stopped. No assistance, no returning emails, even no answer on calls. If its not ringing all the time the line is busy. My claim assistant stated that i have a off road motorcycle claim and that my claim will be paid ...
I was recently in a minor accident and went to get an assessment. I received a quote that was above R5000 and and the insurance were meant to cover it!!! All of a sudden without informing me or putting it in my contract they receive a 10% discount from their panel beaters and they are below the ...
HI THANKS SHERIBIEN LAMARA AND WAYNE DANIELS FOR THE SERVICE AND HELP I RECEIVED WHEN I CAME TO THE YARD TO LOOK AT MRS COERT S VEHICLE.THERE TIME AND EFFORT THEY PUT IN IS VERY PROFEESIONAL. THANKS ...
I was assisted by Felicia with my insurance claim and she displayed great attitude. She was able to answer all my questions and was very proficient. Thumbs up for excellent customer care and to Virgin Money for investing in their workers. I will definitely recommend your company. (Supplier name ...
After a request to post commentary on how Virgin Insurance handled initial claim report on the 10/05/2013 https:///virgin-insurance/compliments/great-service-as-always-from-virgin-1085442 I have completely changed my view of rather dealing with a broker. It doesn't help that you make the processing ...
I moved to a much safer part of my area in CPT. Called Virgin to make changes to my policy only to be told I had to pay more. After negotiating with Virgin as to where exactly my car needed to be parked in the evenings, they game me a slight reduction on the installment. I am however still paying ...