Virgin Insurance
Masangane
Mandla was delightful and helpful, helped me with my cancellation ...
Mandla was delightful and helpful, helped me with my cancellation ...
I had submitted a claim on the 17th September 2013, witch my call was dealt with in a very good and professional manner, but since then I had no luck, I tried contacting Virgin Money Insurance on numerous occasions and left Messages, its been more than 2 weeks and did not have any feedback at all. ...
It is always refreshing when one receives excellent customer service. Not only was Vunin very knowledgeable about the products she deals with but she was also extremely efficient in assisting me with my query. To top it all, she was very courteous on the call. Fantastic work, Vunin. Keep it up! ...
I cancelled my insurance policy with effect end August 2013 with you in writing and telephonically. I followed up with a call that no more premiums may be deducted from my bank account. The call centre staff could not find my email I sent, because of technical delays on your side. She also did not ...
Charlene was quick and efficient in helping with my claim, also explained the next steps in good detail. She gave me a breakdown of what the damage is and the details about my new premium. I have been with Virgin Insurance for a while now and as a Client i am happy with their service and the way ...