I will never ever deal with Virgin Insurance again, I should of taken the home insurance with Momentum as many people told me to have done so but I listened to the consultant and took the policy, now I'm at a loss and they wont assist in my claim. When taking a policy they will tell you everything ...
Ashley assisted me with a cancellation of 2 policy. His response was very effective witout any problems. I want to thanks virgin money insurrance for the EXCELLENT service rendered. I had one cliam with them which was also succesfully paid last year. ...
I am utterly disappointed in the service or rather lack thereof. I requested the audio recording of the inception of the policy on 20/07/2013 (Discussed with Lobuzwe) who advised it takes about 5-7 working days. I have to date sent numerous emails but still no feedback to my request. I have ...
I would like to give praise to Busisiwe Mthimkhulu for her professionalism and her telephone etiquette. People like her that make Virgin Money to shine. I wish Virgin could consider financing vehicles as well. (Supplier name changed from Virgin Money South Africa to Virgin Insurance by ...
This is just a note to thank Virgin Insurance for all their assistance and handling our claim with utmost professionalism - here I want to thank Jimmy Cartwright. He always phoned me back when I left a message and gave me prompt feedback. He handled our claim quickly and efficiently. I would ...