A guy by the name of Ricard Kussal assisted me as I wanted an insurance cover for my car and I must say WOW what an excellent service, how I wish every consultant was as friendly and efficient as Ricardo, well done Ricardo keep it up. (Supplier name changed from Virgin Money South Africa to Virgin ...
I had a minor accident over the weekend. No one got hurt nor was the car visibly damaged save for two blown tyres. I called Virgin Insurance for a tow to the nearest service station and that's when my ordeal began. First the customer service drone who picked up got my call started yammering about ...
I am exasperated with the service received between home assist / road assist! My vehicle is locked in the garage and I need a locksmith. Virgin insists that this is not an emergency - I beg to differ! I find the lack of understanding and unwillingness to assist from a so called assistance line ...
I cancelled my insurance with Virgin, and Faizel was very friendly and proffesional. Gave me immediate and friendly assistance. Very satisfied with his service. ...
My policy payment increase by over R100 per month but Mohammed Choglay from Virgin reduced that amount. (Supplier name changed from Virgin Money South Africa to Virgin Insurance by Hellopeter.com) ...
I had a accident on 30 January 2013, I put a claim in. After long wait for them to give me the go ahead they advice me that my instalement will go up. I had 30 Days as of the 12 Feb 2013 for my instalement my premium goes off on the 20th of everyone month. The 20th of Feb 2013 my new instalement ...