Was referred by a friend to join Virgin Active- she said that you get a lot of options not to mention a free bag and when i got there i got the shock of my life... I was not given any options and was told that there are no promotions! Is this because I decided to go to Boulders one instead of the ...
I have signed a 2 year membership with Virgin Active and have been trying to cancel this several times. I have written a letter giving 20 business days as per the consumer protection act howver, no one bothered calling me back and when i followed up, i was told it cannot be cancelled They wanted me ...
My wife took my daughter for her swimming lesson. they left my daughters shoes in the changeroom and when they got back it was gone. I took my son to swim the next day (friday) and accidentally left his swimming cap and costume in the shower cubicle. I called the manager (vusi) and was informed ...
My husband and I joined Virgin Active last year, upon signing up we were informed that if for any reason we needed to put our contract on hold for a few months for eg if your pregnant - you could do so. I phoned earlier this year to put our contract on hold as I was pregnant and was told that I ...
I recently visited "Virgin Active N1 City" to enquire about getting back into shape for the summer season. i was greeted by a "SALES" guy by the name of Craig. I was at hesitant to sign up on the day due to financial obligations, so Craig sweeted the deal by promising to give me ...
The Virgin Active Cresta management staff are ill mannered and don't know how to treat customers!! I am so mad and disappointment, and i cannot even complain to management because that is where my problem!!! I have had 3 bad encounters with staff here and am on the verge of cancelling my contract! ...