I was training at the Gardens gym on Tuesday 01 October 2013. After using the treadmill, at around 9:35 pm, I went over to use the cross-trainer machine only to find they were all switched off (from what I could see). I had to find the hidden switch, switch it on and wait approx 1-2 minutes for it ...
Vigina active representative attended out health day on 20 September 2013 nad said he will give me a free trial for a week and then he will call me to see if I decide to take the contract. he made me sign for the card I was supposed to use and give my bank details just in case I wanted to take on ...
On cancelling my existing Virgin Active membership for myself and my family, the consultant mentioned to me that the cancel is effective immediately on payment of the final cancellation fees. I paid the cancellation fees and consequently tried to sign up with another gym. On trying to activate my ...
I had cancelled my contract in May 2013. I was told that I would have 4 months in which I could move the contract to another branch and not have to pay the initiation fee. I went to the Sunninghill gym early in September 2013 and was put through to the call center as I had some questions. After ...
Poor maintenace to equipment, always out of order, changed contract to national member, unable to train in Natal at virgin active, system not updated, fitness instructors bad attitude, clothing not up to standerd, bad image, Gym closes at 20:00 and other clubs only closes at 21:00 and 22:00. Unsafe ...
Hi, my wife cancelled her gym contract last month and they Still took off the debit order this month, and I see there are numerous complaints about this, rectify the situation immediately and refund me my money. ...