Beginning of March my husband and I moved over to Momentum Health's Multiply plan, to be active as of the 1st April 2013. All the paperwork has been done and signed with Momentum and with Virgin Active Bryanpark, and I confirmed that our existing contract was cancelled. On the 15th April, Virgin ...
My son Craig Thrupp joined your Randburg gym in March and we were promised a water bottle and towel if he joined. However he never received anything. Is this a case of false advertising to just get members into your gym? ...
I called the Virgin active call centre in January to cancel my membership and they have still continued to debit me on a monthly basis, after returning these debit orders they now want to list me on ITC for a service that they failed to cancel and a service that I have never used!!! I was initally ...
I reported my Virgin Active account issue and received feedback to confirm that they noticed the error and they will take care of it. I DON"T NEED TO WORRY. This is the sms I received on 13 April 10h23- AVOID LEGAL ACTION WITH MBDLC ON UR VIRGIN ACTIVE ACC. PMT TO BE MADE BY 27APR13. STD BANK: ...
When my husband and I joined gym at the Bluff branch, we were told that we did not qualify for promotional bags because we were under Vitality. Lately every single person we know that joins gets a bag, and they are all on Vitality. Someone please explain to me. Why are you inconsistent? We would ...
This is an extention of a report I recently published where Virgin Active has taken more than 2 months to refund money that they incorrectly debited from my account. They have since found out that the paypoint they use (from FNB) took the money off my account, but didn't allocate the money to their ...