I sent somebody to buy me a textbook from the bookstore, the same book had 2 different pricing, the guy bought the one for R573 (not sealed) and apparently there was one for R700 something. When I received the book it was a little bit chipped at the bottom corner and I assumed it was bcos of it was ...
On more than one occasion this year I have received the worst service imaginable from this branch. This included RUDE assistants being unwilling to help, arguing profusely with me about which books I needed and then refusing to assist with the books I do need. Even though I am a student, I am still ...
I'd like too lodge a complaint against the van schkaik book shop at uj. Today I went to the book shop to get a quotation I stood in the line for a good hour and once I got to the front desk for my quote I provided the lady with my student card she just looked at it and said no student cards only ...
Good day. I ordered my books online on Monday the 13th of January 2014 at around 11 am. I received them on 14/01/2014 at around the same time. Im so thrilled by their quick response and service. May you guys continue doing a great job. ...
Send a mail to [Email Removed] requesting book availability as I need to order - NO response Called the store a few days later, spoken to Heidi, gave her the names of the books and awaited for confirmation on availability of the books - NO response Called the store again and spoke to Ziyanda. She ...
On the 23 of October 2013 I called Van Schaik head office to lay a complaint with regards to the poor service. I spoke to a lady named Margret and proceeded to lay my complaint. While explaining the situation to her she interrupted me numerous times stating it is not her responsibility to ensure ...