On the 6th of Feb, I went to Van Scaik Bookstore in Braamfontien to exchange a textbook, the new textbook i was supposed to get is R360 less than the original book. Till today, i am waiting for the funds to be deposited back into my account. I was contacted by a lady in the accounts department on ...
I requested a quote for 2 textbooks I need for my studies. I recieved the quote and payment was made. I phoned to hear when books could be delivered. They said they were currently out of stock with the one book. I was then contacted to collect as they were in stock again. I sent a friend as I stay ...
I'm disappointed and appalled by the service rendered by the ladies (Queenith being one of them, we didn't get the other's name) at VAN SCHAIK-Wits Matrix Building. My daughter went there and asked for a quotation with banking details and they gave her an incomplete document. When she went back ...
I requested a quotation from various bookstores. Van Schaiks in Braamfontein responded speedily. They were the only supplier to have ALL the books and they were the cheapest with each book. The books that they didnt have in stock, Gwenneth ordered for me and I was able to send someone to collect on ...
For the third year in a row, I went to Van Schaik bookstore at the NMMU campus in Port Elizabeth today. The store has been expanded. It is big, spotless, beautifully organised and staffed by wonderfully helpful people. The assistant who helped us track down a book, mis-shelved, didn't let up until ...
Eceived a call that my account has been handed over and the gentle man that called yesterday (24-01-2013) was rude enough to tell me i had to pay it by then.when i went to pay at any Van Schaik as was told (Pretoria church street) they took me from pillar to post. And today again was no use as i ...