I bought an item from Hammacher Schlemmer in USA. It was shipped on the 16th of February. Monday, 4 March UPS contacted me and wanted my ID number for the item to be finally cleared and delivered. Only 18 days later! No sweat. Today, 6 March 2013, I receive another phone call, for an additional ...
What a nightmare this has become. From capturing errors, to, to non performance to NOTHING. Try seven calls/ e-mails per day, you still won't get what you pay them to do! I am phoning their world wide head office. Maybe they will care. The worst service I have EVER experienced. ...
I had 5 parcels couriered from UK... unfortunately via UPS... the NON existent service was a joke... rachel forgot to read my email re contents of parcel, did not process, NO ONE returned calls... it took me TEN days to track down adn get my parcel cleared... for a couriered parcel 14 days in TOTAL ...
I have now been trying to unseccessfully resolve a claim with UPS and Melanie Byleveld, after having to escalate this matter to the CEO repetitively. PLEASE DO NOT EVER THINK ABOUT USING THIS COMPANY. ...
I have a package coming in from USA, and after paying their disumbersment fee last thursday (31st jan) and sending the proof of payment to all their necessary channels, they phone me twice today asking if payment has been made (4th of Feb).. Package took 2days to get from Usa to Sa, but will take a ...
Last week UPS was supposed to deliver a parcel and a very important parcel to me, the guy i spoke to said i will need to pay a shipment fee, so i withdrew cash. the driver arrived with the parcel only to tell me that they dont take cash ONLY EFT. i went to do the eft and faxed the proof of payment ...