DO NOT USE UPS. The Johannesburg UPS branch is dysfunctional. Double billed, and waited 3 months for a refund, pathetic customer service. What a great advertisement for DHL. The manager is the most incompetent of the lot. Contacted UPS U.S.A, to motivate him for the refund. Don't waste your time ...
I was contacted by UPS to advise that my parcel was on its way to be delivered and import duties were payable. Since I would not be at the delivery address at time given I elected to pay by credit card and details given over the phone. The amount was immediately deducted off my card. When the ...
I orders some Islamic clothes from overseas for auspicious day of Eid, I paid for three days delivery to ups and my parcel arrivied in South Africa on 4aug 2013 but they held by custom, now they asking me custom duty more than a of garments value, if I don't pay they will not realising my ...
UPS South Africa Are one of the most unreliable and Unorganised courier companies I've had to deal with. I've been expecting a package from Europe, the last Scan Showed it had ARRIVED in Kempton Park on 31 July 2013 at 08:30. To this day it hasn't been delivered. The call center is totally ...
I recently purchased books from UK and they have to come through UPS. Firstly I wasn't contacted to say there are delays on my delivery because they didn't have the import number, Its only when i followed up that they told me this and it was supplied to them. There was an extra charge of delivery ...
After over 13 years of living and working in a remote area, and having tried all possible couriers, I have come to the conclusion over and over again that UPS beats all the other couriers hands down concerning incoming international parcels! If a parcel arrives in JHB today, the parcel will be at ...