THIS STORE REALLY HAS BAD SERVICE, THEY FIRST SELL INFERIOR MATERIALJACKET, I TAKE IT IN ITS STILL WINTER THE JACKET WAS PAID THEY HAVE IT AND WINTER IS ALMOST OVER THEY TO CALL OR FOLLOW UP I HAV PAID THE JACKET AND YET DUE TO MATERIAL USED ON IT THEY HAD TO TAKE IT IN THE JACKET WAS ONLY WORN ...
I was retrenched in 2008 and after receiving my severance money I decided to settle all my accounts including my Truworths account. I went in to the store in Stellenbosch and paid the outstanding amount in cash. Last week, after 5 years, I recieved a phone call from the attorneys in Bellville ...
Just left 2 very expensive shirts and jacket and failing to pay my account because of bad custormer service from Denise at Oudtshoorn Branch. I stood in the que was the only one and another lady showed up in front of me while Denise the sales lady knew I was there first and I told the lady I was in ...
I have had similar experiences at Clearwater, Cresta and Rosebank where I think the staff are under the impression that they were employed to have conversations with each other or to be on their cellphones. The customers have to wander around looking for help and there is nobody available or they ...
I called in to the Truworths call centre and wow is all i can say great service please do keep it up ...
I purchased a blazer from truworths over the weekend, out of the rosati section, when I decided to wear the blazer for work on Monday, I noticed the thread of cotton already started coming out, which we don't really take notice of when purchasing from a known retail store, when I had taken the ...