Thank you so much to Pinky at the Sandton City branch, who went out of her way to help me find an item (that was supposed to have been set aside, according to head office) during her lunch break. If all of your staff were like Pinky, you would have no customer complaints. ...
I purchased a pair of jeans. put it on and a few minutes later noticed a flaw on the fabric so i went to the store and showed it to the manager. she asked me cut off the cotton but i refused to do so. i purchased another pair of jeans immediately so i could return the reject jean. when i returned ...
My name is nathan kgatla. i opened an account with truworths this past year in 2012 i have been paying my installments quite well till this year when i didnt pay my installments from march, april and may then suddenly i was submitted to debt collectors as i got letters and endless phone calls from ...
I bought a black military coat a month ago and it made fluff on the arms due to wear and I only washed this garment once according to the labels washing instructions. The whole coat is full of fluff, the quality of the garment is poor. I haven't worn this coat so many times and I paid R600 for ...
I made an arrangement with Truworths to pay R600 a month, an agreement they accepted. Yet they call me at least 10times per month after I've never skipped or pay less than the agreed amount. They called me last week to say "thank you" for the arrangement but will I please pay R800?? why ...
Ive had enough of the Truworths call centre. I made my monthly payment before month end and yet they call me first thing in the mornings during the day and at night 9pm. Surely they must be bored and have no work to do so I must be some source of their entertainment. I took it upon myself to email ...