I visited the store just a few minutes ago to make a payment and purchase. The purchase went through with no hassles. Thereafter the cashier realised the till roll has ran out, she then got a new roll. My processed my payment, only to realise it was inserted incorrectly and came out blank. I ...
I pay my account every month, but I get these irritating messages and calls from Truworths reminding me to pay my account. I don't see a need for Truworths to send me reminders if my account is not in arrears. These calls and messages are really IRRITATING!!! A friend of mine paid her account off ...
I purchased a watch as a gift. The crown of the stop watch went missing. The watch is still under guarantee. I went to return/report the faulty Fossil. Elmarie helped me and said she would phone me the next day. I had to phone her just to be told by the Manager Christien they are busy with stock ...
Eunice and her cosmetic team went the extra mile by helping me locate the nearest Truworths store that had my favourite facial products; and confirming that they had it in stock. Big ups to you guys! :-) ...
I placed an online order on 11/12/2012, the item I ordered was supposed to be a Christmas gift. I checked on the delvery status a week later and saw on the internet tracking system the item has been dispatched on 13/12/2012. To date I have logged queries online and still didnt get any response ...
I ordered a dress on the 12/12/2012 for a function &it was put on fashion delivery which was suppose to be 4days, no body made a follow up, there was no communication between Truworths &me. I have to make follow up at work with my cellphone too, the manager (Anthony) told me there was ...